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EMERGENCY SUPPORT DISCLAIMER

TISA NETWORK LTD.

EMERGENCY SUPPORT DISCLAIMER

Last updated 01st. January. 2026

This Emergency Support Disclaimer explains the role and limitations of emergency related support provided by TISA Network Ltd.

By using TISA services or contacting us during an emergency, you agree to this disclaimer.

1. Purpose of emergency support

TISA provides awareness coordination and guidance support only during emergency or critical situations involving students.

Our role is to help members understand
• Who to contact
• What steps may be required
• How to navigate processes calmly

TISA does not act as an emergency responder.

2. What TISA is not

Important clarification

TISA does not replace or act as

• Emergency services
• Police or fire services
• Hospitals or healthcare providers
• Insurance companies
• Universities
• Embassies or consulates
• Government authorities

In all urgent or life threatening situations, official emergency services must be contacted immediately.

3. Nature of support provided

Emergency related support by TISA may include

• Sharing emergency contact information
• Guidance on available support routes
• Coordination of communication where appropriate
• Signposting to official services
• General procedural guidance

All support is provided on a best effort basis.

4. No guarantees or outcomes

TISA does not guarantee

• Resolution of emergencies
• Outcomes of any situation
• Speed of response from third parties
• Financial assistance beyond stated policies

Each situation depends on external authorities and circumstances beyond TISA’s control.

5. Financial support clarification

In rare and serious situations, TISA may consider limited financial support for essential coordination related costs.

Important notes

• Any such support is discretionary
• Subject to internal review
• Subject to limits outlined in the Terms and Conditions
• Not guaranteed in any case

This support does not create an obligation or entitlement.

6. Member responsibility

Members remain responsible for

• Contacting emergency services when required
• Following advice from official authorities
• Holding valid insurance where applicable
• Making personal decisions

TISA guidance does not replace professional or official advice.

7. Limitation of liability

To the fullest extent permitted by law, TISA Hub Ltd is not liable for

• Injury loss or damage
• Delays or outcomes in emergencies
• Actions of third parties
• Decisions taken by members

Use of emergency guidance is at the member’s discretion.

8. Changes to this disclaimer

This disclaimer may be updated at any time.

Updated versions will be posted on the website.
Continued use of services indicates acceptance.

9. Governing law

This disclaimer is governed by the laws of England and Wales.

10. Contact

For emergency related guidance enquiries contact

care@tisauk.com

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