PAYMENT TERMS POLICY
TISA NETWORK LTD.
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PAYMENT TERMS POLICY
Last updated 01st. January. 2026
This Payment Terms Policy explains how payments billing and access work for services and membership provided by TISA Network Ltd.
By making a payment you agree to this policy in full.
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1. About TISA
Payments on this website are processed by TISA Network Ltd, a private limited company registered in England and Wales.
Brand clarification
The International Students Association or TISA is a brand operated by TISA Network Ltd.
TISA is not a government body statutory authority or public institution.
Contact email for payment related queries
care@tisauk.com
Tagline
One World One Student Community
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2. Pricing and fees
• All prices are displayed clearly before payment
• Prices are shown in GBP unless stated otherwise
• Any applicable taxes are included or disclosed at checkout
• Prices may change from time to time
Price changes do not affect existing active memberships.
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3. Membership payments
• Membership is billed as a single annual fee
• Payment grants immediate access to member services
• Membership fees are non refundable
• Membership fees are non transferable
By completing payment you confirm your intent to access digital services immediately.
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4. Auto renewal and billing control
• Renewal control remains with the member
• If auto renewal is enabled it can be cancelled by the member
• Cancellation of renewal does not trigger a refund
• Membership remains active until the end of the paid term
TISA is not responsible for renewals that occur due to failure to cancel on time.
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5. Payment methods
We accept payments through secure third party payment providers.
• TISA does not store full card or banking details
• Payment data is handled by the payment provider
• We receive confirmation only for access validation
Any payment issues should first be raised with the payment provider.
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6. Failed or incomplete payments
If a payment fails or is reversed
• Membership access may be suspended
• Access may be restored once payment is successfully completed
• Repeated failures may result in termination
TISA reserves the right to restrict access in cases of non payment.
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7. Chargebacks and disputes
Members should contact TISA before raising a payment dispute or chargeback.
Unwarranted chargebacks may result in
• Immediate suspension of membership
• Termination of access
• Restriction from future services
TISA reserves the right to dispute chargebacks that violate agreed policies.
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8. Third party fees
TISA is not responsible for
• Bank charges
• Currency conversion fees
• Payment provider processing fees
These charges are determined by your bank or provider.
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9. Errors and corrections
If you believe you were charged incorrectly you must notify us promptly.
Errors will be reviewed and corrected if confirmed.
Correction does not automatically result in a refund unless legally required.
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10. Changes to payment terms
TISA Hub Ltd may update these payment terms at any time.
Updated terms will be posted on the website.
Continued use of services indicates acceptance.
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11. Governing law
This policy is governed by the laws of England and Wales.
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12. Contact
For payment related queries contact